Norm Bachman III
🏠 327 Washington Street, Anoka, Minnesota 55303
📞 (651) 307-8555
📧 Norm3 @ Norm3.com
🌐 Norm3.com
🔗 LinkedIn: Norm Bachman III
Summary
Highly experienced Information Technology Engineer with a deep understanding of network protocols and proven expertise in designing, implementing, and supporting complex IT systems across various sectors. Committed to excellence, I offer strong analytical skills combined with the ability to work independently and in teams, coupled with excellent communication and technical support skills.
Career Objective
To apply my 20+ years of experience in information technology engineering to design, implement, and maintain innovative and highly efficient IT solutions across commercial, industrial, medical, and security sectors.
Professional Experience
Strategic Materials Inc, Optical Sorter Engineer & QC Manager (2017 – 2023)
- Managed nationwide remote and on-site technical support for mission-critical IT and automation systems.
- Executed component-level repairs and maintenance for computer vision, embedded, and network systems.
- Implemented cost-effective solutions for complex technical issues while collaborating with other IT professionals.
- Oversaw global spare parts inventory to optimize uptime and reduce costs.
- Continuously expanded technical knowledge and skills to enhance system efficiency, security, and quality.
- Served as a quality control manager, focusing on safety protocols and frequent traveling for on-site support.
Maintenance Engineer & Fleet Manager, Digital Media Group LLC (2012 – 2017)
- Directed a large fleet operation, managing over 50 fleet and 20 company vehicles, while offering 24/7 vehicle support.
- Performed advanced vehicle and machine troubleshooting, repair, and operation, including rebuilding transmissions and engines.
- Oversaw facility maintenance, emergency couriering, and operations support to ensure business continuity.
- Maintained comprehensive vehicle logs and GPS tracker database, reinforcing overall fleet management efficacy.
Custom Solutions Engineer, North Brighton Computer (2010 – 2012)
- Delivered wide-ranging computer and laptop repair services, covering both software and hardware issues.
- Administered network troubleshooting and management services for residential and commercial clients.
- Conducted component-level electronic repair and troubleshooting, offering custom solutions to customers.
- Provided custom website and graphic design services, staying up-to-date with industry trends and technologies.
Special Projects Manager, Promo Products LLC (2005 – 2010)
- Coordinated with molding companies for special projects, resolving issues and ensuring product quality.
- Reverse-engineered and modified production processes and machinery to expand product offerings.
- Managed labor, task allocation, and technology upgrades to meet strict deadlines and production quotas.
- Designed and managed promotional advertising materials and websites, supporting marketing efforts.
Machine Setup/Repair Technician, Nortech System Inc (2003 – 2005)
- Played a key role in the manufacturing of industrial wire, cable, and wire harness assemblies.
- Trained personnel on machinery and continuously improved operational procedures.
- Actively participated in monthly safety meetings, adhering to all safety protocols.
- Completed comprehensive training courses in soldering, wire harnessing, molding, and machine repair.
Network System Specialist, BTS Unlimited LLC (2002 – 2003)
- Installed, supported, and repaired computer hardware, software, and network systems.
- Assisted in the expansion of the company into an internet service provider role, maintaining multi-city network infrastructure.
- Administered servers for various functions including email, web, and FTP, ensuring system security and resource management.
- Contributed to infrastructure security and bandwidth management, supporting business operations.
Skills
Technical Skills
- Advanced Troubleshooting & Support
- Network Protocols (TCP/IP, UDP/IP, BGP, DNS, etc.)
- Software & Firmware Development
- Component-level Electronic Repair
- PLC & Microcontroller Programming
- VoIP, IoT, and Cloud Technologies
Soft Skills
- Strong Attention to Detail
- Logical and Analytical Problem-solving
- Excellent Communication & Interpersonal Skills
- Teamwork & Independent Work Abilities
- Risk Assessment & Decision-making
Technologies
- Languages: C (10 years), C++ (10 years), Python (5 years)
- Operating Systems: Linux (15 years), Microsoft Windows Server (20 years)
- Networking: IP Networking (20 years), LAN/WAN (20 years), VPN (15 years)
- Tools: VMWare (10 years), SQL (15 years), SEO (20 years)
Education & Certifications
- Advanced Degree of Field Experience
- Federal Amateur Extra Class License
- CompTIA A+ Certification
- Microsoft MCDST Certification
- Nortech Surface Mount Solder Certified
- Minnesota Graduate Equivalency Degree
Online Presence
- LinkedIn: Visit my LinkedIn Profile as an IT / Automation / Field Engineer and discover my broad range of skills and field experience.
- Portfolio: Visit Norm3.com for examples of my work, hobbies, and project history, or to contact me.
- QRZ: Visit my QRZ Amateur Radio Profile if you’re also interested in radios, complex mathematics, or electronics in general.
For the most recent version of this resume, please visit:
https://www.norm3.com/resume/information-technology-engineer/