Field Engineer

My Résumé:

Field Engineer

N3 Resume – Field Engineer Resume – 5-Page PDF

N3 Resume – Field Engineer Resume – Web-Page

About:

What is a Field Engineer?

Field Engineers work mostly on-site in the field to solve technical problems.

A Field Engineer may also be known as a(n):

  • Field Service Engineer
  • Travelling Field Service Engineer
  • Industrial Maintenance Engineer
  • Field Maintenance Engineer
  • Field Technical Engineer
  • Field IT Engineer
  • Technical Engineer
A Field Engineer assists with installing, troubleshooting, repairing, and modifying equipment, machines, and systems.

“I make sure that everything works
and keeps working smoothly.”
A Field Engineer deployed to solve complex and expensive technical problems.

Primary Responsibilities:

  • Provided nation-wide remote and on-site technical support and emergency issue resolution for mission-critical computer, network, automation, computer vision, and embedded systems
  • Installed, configured, and maintained embedded systems and automation hardware and software solutions from multiple vendors
  • Leveraged technology skills and business process knowledge to improve efficiency, quality, throughput, and uptime of systems
  • Collaborated with other professionals and managers to research, design, and implement cost-effective solutions to solve challenging technical problems while minimizing scope creep and downtime
  • Created and maintained documentation as it relates to computer and network configurations, device calibrations, technical processes, service records, and maintenance requirements
  • Managed global spare parts inventory and stocking levels to maximize uptime and redundancy while minimizing cost and risk
  • Continually took advantage of learning opportunities to research, develop, update and expand knowledge, skills, and abilities, and applied them to current jobs as needed to achieve success
  • Performed other special projects and duties as assigned

Expert Skills:

  • Extensive experience in programming, troubleshooting, and repairing automation systems and distributed I/O
  • C/C++ / Python / firmware / automation / PLC and HMI programming knowledge
  • Deep understanding of network protocols (TCP/IP and UDP/IP stacks, wire-level and fieldbus protocols, RF communications, BGP, routing protocols, DNS, DHCP, WiFi, and more)
  • Working knowledge of VoIP, IoT, and cloud technologies
  • Ability to troubleshooting complex hardware, software, and interconnected systems in an efficient and accurate manner with and without schematics or technical documentation
  • Experience with commercial and open-source automation tools
  • Ability to communicate and articulate technical information across various organizational and technical skill levels

Core Skills:

  • Highly organized and accurate with strong attention to detail
  • Logical, analytical, and creative problem-solving skills
  • Ability to work independently, prioritize tasks, and make the dream work with teamwork
  • Strong communication, technical support, management, project management, and leadership skills
  • Ability to asses risk and exercise good judgment in decision-making
  • Professional nation-wide remote and on-site emergency support and issue resolution capabilities
A Field Engineer may encounter harsh environments

Field Experience:

  • Provided remote and on-site service and technical support
  • Tested and monitored the proper functioning of systems
  • Advanced equipment troubleshooting and diagnostics
  • Expedited repair of equipment issues
  • Conducted root cause failure analysis
  • Implemented practical and economic solutions
  • Performed preventive machine maintenance
  • Created technical documentation and reports
  • Maintained spare parts inventory and supplier list
  • Ensured adherence to company and safety policies

Experience Qualifications: ​

  • 20 Years of information technology engineering experience
  • 20 Years of relevant engineering field experience
  • 15 Years of industrial and commercial manufacturing experience
  • Ability to travel at least 75% of the time
  • Drivers license and experience traveling with tools
  • Organized detail-oriented self- starter and team player
  • Patient analytical problem solver and critical thinker
  • Technically savvy, computer literate, and innovative
  • Meets deadlines and multi-tasks to increase efficiency
  • Communication and customer service skills
  • Ability to work in dark and toxic environments