My Résumé:
Field Engineer
N3 Resume – Field Engineer Resume – 5-Page PDF
N3 Resume – Field Engineer Resume – Web-Page
About:
What is a Field Engineer?
Field Engineers work mostly on-site in the field to solve technical problems.
A Field Engineer may also be known as a(n):
- Field Service Engineer
- Travelling Field Service Engineer
- Industrial Maintenance Engineer
- Field Maintenance Engineer
- Field Technical Engineer
- Field IT Engineer
- Technical Engineer
A Field Engineer assists with installing, troubleshooting, repairing, and modifying equipment, machines, and systems.
“I make sure that everything works
and keeps working smoothly.”
Primary Responsibilities:
- Provided nation-wide remote and on-site technical support and emergency issue resolution for mission-critical computer, network, automation, computer vision, and embedded systems
- Installed, configured, and maintained embedded systems and automation hardware and software solutions from multiple vendors
- Leveraged technology skills and business process knowledge to improve efficiency, quality, throughput, and uptime of systems
- Collaborated with other professionals and managers to research, design, and implement cost-effective solutions to solve challenging technical problems while minimizing scope creep and downtime
- Created and maintained documentation as it relates to computer and network configurations, device calibrations, technical processes, service records, and maintenance requirements
- Managed global spare parts inventory and stocking levels to maximize uptime and redundancy while minimizing cost and risk
- Continually took advantage of learning opportunities to research, develop, update and expand knowledge, skills, and abilities, and applied them to current jobs as needed to achieve success
- Performed other special projects and duties as assigned
Expert Skills:
- Extensive experience in programming, troubleshooting, and repairing automation systems and distributed I/O
- C/C++ / Python / firmware / automation / PLC and HMI programming knowledge
- Deep understanding of network protocols (TCP/IP and UDP/IP stacks, wire-level and fieldbus protocols, RF communications, BGP, routing protocols, DNS, DHCP, WiFi, and more)
- Working knowledge of VoIP, IoT, and cloud technologies
- Ability to troubleshooting complex hardware, software, and interconnected systems in an efficient and accurate manner with and without schematics or technical documentation
- Experience with commercial and open-source automation tools
- Ability to communicate and articulate technical information across various organizational and technical skill levels
Core Skills:
- Highly organized and accurate with strong attention to detail
- Logical, analytical, and creative problem-solving skills
- Ability to work independently, prioritize tasks, and make the dream work with teamwork
- Strong communication, technical support, management, project management, and leadership skills
- Ability to asses risk and exercise good judgment in decision-making
- Professional nation-wide remote and on-site emergency support and issue resolution capabilities
Field Experience:
- Provided remote and on-site service and technical support
- Tested and monitored the proper functioning of systems
- Advanced equipment troubleshooting and diagnostics
- Expedited repair of equipment issues
- Conducted root cause failure analysis
- Implemented practical and economic solutions
- Performed preventive machine maintenance
- Created technical documentation and reports
- Maintained spare parts inventory and supplier list
- Ensured adherence to company and safety policies
Experience Qualifications:
- 20 Years of information technology engineering experience
- 20 Years of relevant engineering field experience
- 15 Years of industrial and commercial manufacturing experience
- Ability to travel at least 75% of the time
- Drivers license and experience traveling with tools
- Organized detail-oriented self- starter and team player
- Patient analytical problem solver and critical thinker
- Technically savvy, computer literate, and innovative
- Meets deadlines and multi-tasks to increase efficiency
- Communication and customer service skills
- Ability to work in dark and toxic environments