Field Service

My Résumé:

N3 Resume – Field Service Resume – 7-Page PDF

N3 Resume – Field Service Resume – Web-Page

About:

What is a Field Engineer?

Field Engineers work mostly on-site in the field to solve technical problems.

A Field Engineer may also be known as a(n):

Field Service Engineer
Traveling Field Engineer
Industrial Maintenance Engineer
Field Maintenance Engineer
Field Technical Engineer
Field IT Engineer
Technical Engineer

Field Service assists with installing, troubleshooting, repairing, and modifying equipment, machines, and systems.

“I make sure that everything works and keeps working smoothly.”

Primary Responsibilities:

Provide nation-wide remote and on-site technical support and emergency issue resolution for mission-critical palletizer systems and packaging equipment and related accessories
Install, configure, maintain, and upgrade systems involving automation, electrical, mechanical, and 3rd party components
Leverage technology skills and business process knowledge to improve efficiency, quality, throughput, and uptime of systems
Collaborate with other professionals and managers to research, design, and implement cost-effective solutions to solve challenging technical problems while minimizing scope creep and downtime
Create, maintain, and update documentation, source code, and visual media on company shared access storage as it relates to PLCs, HMI’s, network configurations, device calibrations, technical processes, service records, and maintenance requirements
Recommend spare parts and stocking levels to maximize uptime and redundancy while minimizing cost and risk
Continually take advantage of learning opportunities to research, develop, update and expand knowledge, skills, and abilities, and apply them to current jobs as needed to achieve success
Perform other special projects and duties as assigned

Expert Skills:

Extensive experience in programming, troubleshooting, and repairing automation systems and distributed I/O
C/C++ / Python / firmware / automation / PLC and HMI programming knowledge
Deep understanding of network protocols (TCP/IP and UDP/IP stacks, wire-level and fieldbus protocols, RF communications, VLANs, DNS, DHCP, WiFi, and more)
Working knowledge of VoIP, IoT, and cloud technologies
Ability to troubleshoot complex hardware, software, and interconnected systems in an efficient and accurate manner with and without schematics or technical documentation
Experience with commercial and open-source automation tools
Ability to communicate and articulate technical information across various organizational and technical skill levels

Core Skills:

Highly organized and accurate with strong attention to detail
Logical, analytical, and creative problem-solving skills
Ability to work independently, prioritize tasks, and make the dream work with teamwork
Strong communication, technical support, management, project management, and leadership skills
Ability to asses risk and exercise good judgment in decision-making
Professional nation-wide remote and on-site emergency support and issue resolution capabilities