UPS Field Service Engineer Resume

Norm Bachman III

🏠 327 Washington Street, Anoka, Minnesota 55303
📞 (651) 307-8555
📧 Norm3 @ Norm3.com
🌐 Norm3.com
🔗 LinkedIn: Norm Bachman III

Executive Summary

Seasoned Field Engineer with over 20 years of experience in computers, electronics, industrial automation, and mechanical systems. Expertise in comprehensive technical support, troubleshooting, and maintenance. Skilled in navigating fast-paced work environments with a focus on on-site problem-solving and providing customer-centric solutions.

Career Objective

Seeking to leverage my extensive experience in electrical and mechanical system troubleshooting as a UPS Field Service Engineer at your company, offering exceptional technical expertise and customer support.

Soft Skills

  • Strong Attention to Detail
  • Exceptional Analytical and Problem-Solving Capabilities
  • Effective Communication and Training Skills
  • Proactive in Risk Assessment and Decision-Making
  • Demonstrated Leadership and Project Management Abilities
  • Teamwork and Independent Working Skills

Technical Proficiencies

  • PLC Troubleshooting and Debugging (Allen-Bradley, Siemens, EtherCAT, Modbus, PROFIBUS, INTERBUS)
  • Electrical and Mechanical Troubleshooting in Industrial Applications
  • Component-Level Electronic Repair
  • Proficient in Networking (Ethernet, TCP/IP, BGP, DNS, DHCP)
  • Software Skills (MS Office Suite)
  • Experienced in Nationwide Project Management
  • Customer Support and Emergency Service Expertise
  • Deep Understanding of Mechanical, Electronics, and Electrical Engineering
  • Advanced Knowledge in Computer Networking and RF Communications
  • Willing to Travel Extensively for On-Site Support

Professional Experience

Strategic Materials Inc, Optical Sorter Engineer & QC Manager (2017 – 2023)
  • Led technical support for computer, network, and automation systems.
  • Installed and maintained embedded systems, ensuring optimal performance.
  • Enhanced system efficiency, quality, throughput, and uptime.
  • Managed global spare parts inventory and quality control.
Digital Media Group LLC, Maintenance Engineer & Fleet Manager (2012 – 2017)
  • Oversaw a large fleet operation and facility maintenance.
  • Performed advanced vehicle and machine troubleshooting and repair.
North Brighton Computer, Custom Solutions Engineer (2010 – 2012)
  • Delivered computer repair services and network management.
  • Offered component-level electronic repair and custom solutions.
Promo Products LLC, Special Projects Manager (2005 – 2010)
  • Coordinated with molding companies for special projects, improving product quality.
  • Modified PLCs and automation machinery, enhancing product offerings.
Nortech System Inc, Machine Setup/Repair Technician (2003 – 2005)
  • Focused on the manufacturing of industrial wire, cable, and wire harness assemblies.
  • Conducted comprehensive training in soldering, wire harnessing, and machine repair.
BTS Unlimited LLC, Network System Specialist (2002 – 2003)
  • Supported the expansion into an internet service provider, maintaining network infrastructure.
  • Managed multi-city wireless and wired network infrastructure and server administration.

Education & Certifications

  • Advanced Degree of Field Experience
  • Federal Amateur Extra Class License
  • CompTIA A+ Certification
  • Microsoft MCDST Certification
  • Nortech Surface Mount Solder Certified
  • Minnesota Graduate Equivalency Degree

Additional Information

  • 20 years of experience in engineering solutions.
  • Comfortable in high-pressure, challenging environments.
  • Valid Class D Driver’s License and personal motor vehicle.
  • Ready to travel up to 75% of the time for on-site support.

Online Presence

  • LinkedIn: Visit my LinkedIn Profile as an IT / Automation / Field Engineer and discover my broad range of skills and field experience.
  • Portfolio: Visit Norm3.com for examples of my work, hobbies, and project history, or to contact me.
  • QRZ: Visit my QRZ Amateur Radio Profile if you’re also interested in radios, complex mathematics, or electronics in general.

For the most recent version of this resume, please visit:
https://www.Norm3.com/resume/field-engineer/ups-field-service-engineer-resume/