Norm Bachman III
🏠 327 Washington Street, Anoka, Minnesota 55303
📞 (651) 307-8555
📧 Norm3 @ Norm3.com
🌐 Norm3.com
🔗 LinkedIn: Norm Bachman III
Objective
Expert Field Automation Engineer eager to apply 20+ years of technical support mastery, PLC, and IoT systems proficiency to the Traveling Field Service Technician role at your company. Recognized for unparalleled customer service and technical acumen, ready to contribute to calibration, diagnostics, and service excellence.
Professional Summary
- 20+ years’ experience in field automation, PLC programming, and industrial automation systems.
- Specialized in delivering precision calibrations, technical support, and customer-focused engineering solutions.
- Profound expertise in troubleshooting complex hardware, software, and interconnected systems.
- Extensive knowledge in network protocols, embedded systems, and industrial-scale technical servicing.
Technical Proficiencies
- PLC Systems: Proficient in programming, troubleshooting, and maintaining PLC-based machinery (Allen-Bradley, Siemens, etc.).
- Calibration & Diagnostics: Skilled in fine-tuning and calibrating technical devices, including temperature, pressure, and humidity devices.
- Networking: Ethernet, TCP/IP, and other fieldbus protocols essential for modern industrial communications.
- Software & Tools: Advanced in MS Office Suite, VMWare, SQL; comfortable with diverse software environments.
- Project Management: Adept in managing multi-faceted technical projects, ensuring client satisfaction and timely delivery.
Professional Experience
Strategic Materials Inc, Optical Sorter Engineer & QC Manager (2017 – 2023)
- Delivered extensive remote and on-site technical support across the United States, enhancing system efficiency and quality.
- Conducted calibration, troubleshooting, and maintenance for a broad spectrum of devices.
- Executed detailed documentation and process improvements, leading to reduced downtimes and enhanced operational efficiency.
Digital Media Group LLC, Maintenance Engineer & Fleet Manager (2012 – 2017)
- Managed and supported a vast fleet of vehicles and machinery, ensuring optimal performance and reliability.
- Executed precise maintenance routines, a skill directly transferable to the calibration and maintenance of technical devices.
North Brighton Computer, Custom Solutions Engineer (2010 – 2012)
- Specialized in component-level electronic troubleshooting and repair, offering bespoke solutions—a core requirement for a Traveling Field Service Technician.
Promo Products LLC, Special Projects Manager (2005 – 2010)
- Spearheaded the redesign and modification of machinery for specialized projects, ensuring the highest quality and precision in product outputs.
Nortech System Inc, Machine Setup/Repair Technician (2003 – 2005)
- Facilitated machine repair and setup, imparting critical knowledge of operational mechanics and troubleshooting.
BTS Unlimited LLC, Network System Specialist (2002 – 2003)
- Managed a complex network system infrastructure in a variety of technical environments encountered during field services.
Education & Certifications
- Advanced Degree of Field Experience
- Federal Amateur Extra Class License
- CompTIA A+ Certification
- Microsoft MCDST Certification
- Nortech Surface Mount Solder Certified
Skills
- Excellent organizational and mathematical aptitude.
- Strong communication skills, adept in both written and verbal contexts.
- Proficient with computer systems and spreadsheet software.
Additional Information
- Demonstrated ability to multitask and organize complex projects effectively.
- Committed to delivering high-level customer service and support.
- Comfortable with high-travel requirements, up to 75%, and adaptable to on-road work conditions.
- Possess valid Driver’s License and personal motor vehicle.
Online Presence
- LinkedIn: Visit my LinkedIn Profile about Network Systems, PLC Programming, Troubleshooting, Computer Programming, etc.
- Portfolio: Visit Norm3.com for examples of my work, hobbies, and project history.
- QRZ: Visit my QRZ Amateur Radio Profile if you’re also interested in radios, complex mathematics, or electronics in general.
For the most recent version of this resume, please visit:
https://www.norm3.com/resume/field-engineer/traveling-field-service-technician-resume/