Norm Bachman III
🏠 327 Washington Street, Anoka, Minnesota 55303
📞 (651) 307-8555
📧 Norm3 @ Norm3.com
🌐 Norm3.com
🔗 LinkedIn: Norm Bachman III
Objective
Dynamic and seasoned Field Automation Engineer with over 20 years of hands-on experience in industrial automation and PLC systems, seeking to apply my technical expertise and robust problem-solving skills as a Field Service Technician at your company. Proven track record in mechanical/electrical installation, troubleshooting, and customer excellence, complemented by a strong commitment to quality and safety.
Skills and Proficiencies
- Technical Support & Troubleshooting: Proficient in PLC programming, industrial component repair, and network system resolutions. Adept at reading and interpreting technical schematics and P&IDs.
- Mechanical & Electrical Installation: Skilled in the installation of mechanical components and piping, proficient in assembling and wiring control enclosures following detailed schematics.
- Customer Service Excellence: Exceptional customer relations and on-site support capabilities, with a focus on exceeding customer expectations and ensuring satisfaction.
- Leadership & Training: Experience in leading acceptance testing and training peers, highlighting strong leadership and communication skills.
- Documentation & Compliance: Detail-oriented in documentation and adherent to company policies and safety procedures.
- Travel & Flexibility: Willingness to travel extensively (75%) for installations and troubleshooting at customer sites.
Professional Experience
Strategic Materials Inc, Optical Sorter Engineer & QC Manager (2017 – 2023)
- Delivered nationwide technical support for complex automation systems, ensuring optimal integration and performance.
- Led quality control initiatives and managed a comprehensive global spare parts inventory.
- Directed preventive maintenance and executed component-level repairs, focusing on system efficiency and reliability.
Digital Media Group LLC, Maintenance Engineer & Fleet Manager (2012 – 2017)
- Managed a large-scale fleet operation, providing round-the-clock support and maintaining stringent vehicle and machinery performance standards.
North Brighton Computer, Custom Solutions Engineer (2010 – 2012)
- Offered specialized computer and network troubleshooting services, crafting custom solutions for a diverse clientele.
Promo Products LLC, Special Projects Manager (2005 – 2010)
- Enhanced product offerings through reverse engineering and process modification, overseeing technology upgrades to meet production demands.
Nortech System Inc, Machine Setup/Repair Technician (2003 – 2005)
- Ensured smooth manufacturing operations for industrial wiring products through effective training and operational procedure improvements.
BTS Unlimited LLC, Network System Specialist (2002 – 2003)
- Facilitated the company’s expansion into an ISP role, maintaining robust network infrastructure across multiple cities.
Education & Certifications
- Advanced Degree of Field Experience
- Federal Amateur Extra Class License
- CompTIA A+ Certification
- Microsoft MCDST Certification
- Nortech Surface Mount Solder Certified
Online Presence
- LinkedIn: Visit my LinkedIn Profile about Network Systems, PLC Programming, Troubleshooting, Computer Programming, etc.
- Portfolio: Visit Norm3.com for examples of my work, hobbies, and project history.
- QRZ: Visit my QRZ Amateur Radio Profile if you’re also interested in radios, complex mathematics, or electronics in general.
For the most recent version of this resume, please visit:
https://www.norm3.com/resume/field-engineer/field-service-process-technician-resume/