Norm Bachman III
🏠 327 Washington Street, Anoka, Minnesota 55303
📞 (651) 307-8555
📧 Norm3 @ Norm3.com
🌐 Norm3.com
🔗 LinkedIn: Norm Bachman III
Executive Summary
A seasoned Field Engineer with over 20 years of experience in computers, electronics, industrial automation, and mechanical systems. Expert in delivering comprehensive technical support, troubleshooting, and maintenance. Adapt at managing fast-paced work environments with a penchant for on-site problem-solving and customer-focused solutions.
Career Objective
Aiming to utilize my extensive experience in electrical and mechanical systems troubleshooting as an Field Service Maintenance Technician at your company, providing exceptional technical and customer support.
Soft Skills
- Meticulous Attention to Detail
- Excellent Analytical and Problem-Solving Skills
- Strong Communication and Training Abilities
- Proactive Risk Assessment and Decision Making
- Leadership and Project Management Proficiency
- Effective Team Collaboration and Independent Work Skills
Technical Proficiencies
- PLC Troubleshooting (Ladder Logic, Allen-Bradley, Siemens, EtherCAT, Modbus)
- Electrical and Mechanical Diagnostics in Industrial Applications
- Component-Level Electronic Repair
- Networking (TCP/IP, Ethernet, BGP, DNS, DHCP)
- Software Skills (MS Office Suite)
- Project Management (National Installations, Customer Training)
- Customer Support and Emergency Services
- In-depth Understanding of Mechanical, Electronics, and Electrical Engineering
- Advanced Computer Networking and RF Communications Knowledge
- Willingness for Extensive Travel and On-Site Service
Professional Experience
Strategic Materials Inc, Optical Sorter Engineer & QC Manager (2017 – 2023)
- Led national technical support for critical computer, network, and automation systems.
- Managed diverse embedded systems, ensuring seamless integration and optimal performance.
- Collaborated in cross-functional teams for research, design, and implementation of technical solutions.
- Controlled quality and managed global spare parts inventory, enhancing system reliability.
Digital Media Group LLC, Maintenance Engineer & Fleet Manager (2012 – 2017)
- Managed over 50 fleet and 20 company vehicles, offering round-the-clock support.
- Oversaw facility maintenance and operations support to maintain business continuity.
North Brighton Computer, Custom Solutions Engineer (2010 – 2012)
- Provided computer and laptop repair services, including network troubleshooting for residential and commercial clients.
- Offered custom electronic repair and web/graphic design solutions.
Promo Products LLC, Special Projects Manager (2005 – 2010)
- Coordinated with molding companies for special projects, improving product quality.
- Modified PLCs and automation machinery, enhancing product offerings.
Nortech System Inc, Machine Setup/Repair Technician (2003 – 2005)
- Focused on the manufacturing of industrial wire, cable, and wire harness assemblies.
- Conducted comprehensive training in soldering, wire harnessing, and machine repair.
BTS Unlimited LLC, Network System Specialist (2002 – 2003)
- Supported the expansion into an internet service provider, maintaining network infrastructure.
- Managed multi-city wireless and wired network infrastructure and server administration.
Education & Certifications
- Advanced Degree of Field Experience
- Federal Amateur Extra Class License
- CompTIA A+ Certification
- Microsoft MCDST Certification
- Nortech Surface Mount Solder Certified
- Minnesota Graduate Equivalency Degree
Additional Information
- Extensive experience in engineering solutions (20 years).
- Comfortable in high-pressure, challenging environments.
- Valid Class D Driver’s License with personal motor vehicle.
- Ready to travel up to 75% of the time for on-site support.
Online Presence
- LinkedIn: Visit my LinkedIn Profile as an IT / Automation / Field Engineer and discover my broad range of skills and field experience.
- Portfolio: Visit Norm3.com for examples of my work, hobbies, and project history, or to contact me.
- QRZ: Visit my QRZ Amateur Radio Profile if you’re also interested in radios, complex mathematics, or electronics in general.
For the most recent version of this resume, please visit:
https://www.Norm3.com/resume/field-engineer/field-service-maintenance-technician-resume/