Norm Bachman III
🏠 327 Washington Street, Anoka, Minnesota 55303
📞 (651) 307-8555
📧 Norm3 @ Norm3.com
🌐 Norm3.com
🔗 LinkedIn: Norm Bachman III
Professional Profile
Innovative and solutions-driven Field Automation Engineer with over two decades of hands-on experience in PLC systems, industrial automation, and IoT infrastructures. Recognized for delivering exemplary technical support and mastering complex troubleshooting and maintenance tasks across a broad spectrum of industries. Seeking to bring my technical acumen, customer service excellence, and robust project management skills to the role of Field Service Engineer at your company.
Core Competencies
- PLC Systems Expertise
- Industrial Automation Solutions
- Internet of Things (IoT) Integration
- Network Systems and Protocols Mastery
- Technical Documentation and Training
- Emergency On-Site Support Prowess
- Nationwide Travel Readiness (75%+)
- Exceptional Customer Relations
- Analytical and Diagnostic Techniques
- Component-Level Troubleshooting
Professional Experience
Strategic Materials Inc, Optical Sorter Engineer & QC Manager (2017 – 2023)
- Engineered and provided critical technical support for automation systems across various platforms including ABB and Siemens, significantly enhancing system efficiency and uptime.
- Directed quality assurance and managed a comprehensive inventory of spare parts, ensuring systems reliability and operational excellence while navigating complex technical environments.
Digital Media Group LLC, Maintenance Engineer & Fleet Manager (2012 – 2017)
- Strategically managed over 70 fleet and company vehicles, providing 24/7 support and ensuring operational continuity through meticulous maintenance and effective troubleshooting.
North Brighton Computer, Custom Solutions Engineer (2010 – 2012)
- Delivered bespoke computer repair services and network solutions, coupled with personalized customer support and innovative website and graphic design offerings.
Promo Products LLC, Special Projects Manager (2005 – 2010)
- Led technology enhancements and production process optimizations, playing a vital role in the timely execution of special projects and promotional campaigns.
Nortech System Inc, Machine Setup/Repair Technician (2003 – 2005)
- Specialized in manufacturing support for wire and cable assemblies, emphasizing operational procedure improvements and rigorous safety compliance.
BTS Unlimited LLC, Network System Specialist (2002 – 2003)
- Contributed to the company’s evolution into an ISP, managing multi-city network infrastructure and ensuring robust server operation and security.
Technical Proficiency
- Network Diagnostics: Mastery in TCP/IP, UDP/IP, BGP, DNS, DHCP, WiFi, RF Communications
- Programming Languages: Proficient in C, C++, Python, PLC Ladder Logic, HMI
- Systems Administration: Linux, Microsoft Windows Server, IP Networking, LAN/WAN, VPN
- Tools and Technologies: VMWare, SQL, SEO, VoIP, IoT, Cloud Technologies
Education & Certifications
- Advanced Degree of Field Experience
- Federal Amateur Extra Class License
- CompTIA A+ Certification
- Microsoft MCDST Certification
- Nortech Surface Mount Solder Certified
Additional Qualifications
- Profound experience in design, implementation, and troubleshooting of IT and automation systems for industrial, commercial, and security sectors.
- Proven track record of remote and on-site emergency support, demonstrating the ability to efficiently resolve issues without schematics or technical documentation.
- Consistently updated knowledge base in accordance with emerging IT trends and technologies.
- Capable of executing complex diagnostics and repairs, resonating with the requirement for high attention to detail and independent problem-solving skills.
Online Presence
- LinkedIn: Visit my LinkedIn Profile about Network Systems, PLC Programming, Troubleshooting, Computer Programming, etc.
- Portfolio: Visit Norm3.com for examples of my work, hobbies, and project history.
- QRZ: Visit my QRZ Amateur Radio Profile if you’re also interested in radios, complex mathematics, or electronics in general.
For the most recent version of this resume, please visit:
https://www.norm3.com/resume/field-engineer/field-service-engineer-technician-resume/