Norm Bachman III
🏠 327 Washington Street, Anoka, Minnesota 55303
📞 (651) 307-8555
📧 Norm3 @ Norm3.com
🌐 Norm3.com
🔗 LinkedIn: Norm Bachman III
Executive Summary
Experienced and highly skilled Field Engineer with over 20 years in computers, electronics, industrial automation, and mechanical systems. Proficient in providing technical support, troubleshooting, and maintenance with a specialization in complex installations. Demonstrated ability to excel in fast-paced environments, requiring extensive travel and dynamic on-site support.
Career Objective
Seeking to apply my extensive experience in electrical systems troubleshooting, along with my customer-focused engineering solutions, as an Equipment Field Service Technician at your company.
Soft Skills
- Strong Attention to Detail
- Exceptional Analytical and Problem-Solving Capabilities
- Strong Communication and Training Skills
- Proactive Risk Assessment and Decision-Making
- Leadership and Project Management Abilities
- Teamwork & Independent Working Skills
Technical Proficiencies
- PLC Troubleshooting/Debugging (Ladder Logic, Allen-Bradley, Siemens, etc.)
- Electrical/Mechanical Troubleshooting in Industrial Applications
- Component-Level Electronic Repair
- Networking (TCP/IP, Ethernet, BGP, DNS, DHCP)
- Software Proficiency (MS Office Suite)
- Project Management (Nationwide Installations and Training)
- Customer Support and Emergency Service Experience
- Proficiency in Computer Networking and RF Communications
- Willingness to Travel Extensively Across the United States
Professional Experience
Strategic Materials Inc, Optical Sorter Engineer & QC Manager (2017 – 2023)
- Delivered comprehensive nationwide remote and on-site technical support for computer, network, and automation systems.
- Managed installations and maintenance of embedded systems and automation equipment across various vendors.
- Contributed to process improvements by enhancing system efficiency, quality, and uptime.
- Developed and maintained critical documentation related to system configurations and maintenance.
- Managed quality control and global spare parts inventory.
Digital Media Group LLC, Maintenance Engineer & Fleet Manager (2012 – 2017)
- Managed extensive fleet operations and performed advanced troubleshooting and repairs.
- Maintained GPS tracker database and vehicle logs, ensuring fleet management efficiency.
- Assisted technicians installing satellite television and cable equipment on commercial and residential buildings using ladders.
North Brighton Computer, Custom Solutions Engineer (2010 – 2012)
- Provided computer and laptop repair services and network troubleshooting for clients.
- Offered custom solutions in electronic repair and website/graphic design services.
Promo Products LLC, Special Projects Manager (2005 – 2010)
- Worked with molding companies on special projects and modified PLCs for product expansion.
- Managed project deadlines and technology upgrades to meet production quotas.
Nortech System Inc, Machine Setup/Repair Technician (2003 – 2005)
- Focused on the manufacturing of industrial wire, cable, and wire harness assemblies.
- Conducted comprehensive training in soldering, wire harnessing, and machine repair.
BTS Unlimited LLC, Network System Specialist (2002 – 2003)
- Supported the expansion into an internet service provider, maintaining network infrastructure.
- Managed multi-city wireless and wired network infrastructure and server administration.
Education & Certifications
- Advanced Degree of Field Experience
- Federal Amateur Extra Class License
- CompTIA A+ Certification
- Microsoft MCDST Certification
- Nortech Surface Mount Solder Certified
- Minnesota Graduate Equivalency Degree
Additional Information
- Experience: Robust 20-year background in engineering and IT.
- Travel: Willingness to travel up to 75% of the time.
- Ability: Comfortable in high-pressure, challenging environments.
- License: Possess Driver’s License and personal motor vehicle.
Online Presence
- LinkedIn: Visit my LinkedIn Profile as an IT / Automation / Field Engineer and discover my broad range of skills and field experience.
- Portfolio: Visit Norm3.com for examples of my work, hobbies, and project history, or to contact me.
- QRZ: Visit my QRZ Amateur Radio Profile if you’re also interested in radios, complex mathematics, or electronics in general.
For the most recent version of this resume, please visit:
https://www.Norm3.com/resume/field-engineer/equipment-field-service-technician-resume/