Norm Bachman III
🏠 327 Washington Street, Anoka, Minnesota 55303
📞 (651) 307-8555
📧 Norm3 @ Norm3.com
🌐 Norm3.com
🔗 LinkedIn: Norm Bachman III
Profile Summary
Seasoned Field Automation Engineer with over two decades of experience in PLCs, industrial automation, and IoT systems. Excels in providing comprehensive technical support, adept in handling on-site emergency situations, and committed to delivering customer-focused engineering solutions.
Professional Objective
Seeking the Field Service Technician role at your company to apply my robust technical experience in installing, servicing, and commissioning industrial automation systems, and offering unparalleled aftermarket service support for emissions and combustion products.
Core Competencies
- Technical Expertise: Skilled in PLC, HMI, VFD, and Servo Controller troubleshooting; adept in networking protocols including TCP/IP, Modbus, and PROFIBUS; proficient in electrical and mechanical troubleshooting; and knowledgeable in instrumentation and electrical skills with comprehensive understanding of electronics technology.
- Operational Excellence: Demonstrated success in project management, quality control, and leading nationwide installations; strong experience in managing fleet operations; versed in machine setup and repair.
- Customer Service Excellence: Proven track record in providing detailed and effective technical support, both on-site and remotely, to a wide range of customers.
- Communication & Documentation: Excellent ability to articulate technical information, create detailed reports, maintain documentation relating to network configurations, and conduct training.
- Safety & Compliance: Rigorous adherence to safety protocols and regulations, with experience in working under pressure and dealing with challenging conditions.
- Software & Systems Proficiency: Competent in MS Office Suite, C/C++, PLC Ladder Logic, HMI programming, and operating systems such as Linux and Windows Server.
Professional Experience
Strategic Materials Inc, Optical Sorter Engineer & QC Manager (2017 – 2023)
- Provided national-level remote and on-site technical support for a broad spectrum of automation systems.
- Executed field service operations including installations, configurations, and maintenance of embedded systems.
- Enhanced system efficiency, quality, and uptime through expert technical interventions.
- Managed quality control and global spare parts inventory, ensuring high system reliability.
Digital Media Group LLC, Maintenance Engineer & Fleet Manager (2012 – 2017)
- Managed over 70 vehicles, ensuring continuous operational support and advanced troubleshooting.
- Maintained strict vehicle logs and GPS tracking, optimizing fleet management effectiveness.
North Brighton Computer, Custom Solutions Engineer (2010 – 2012)
- Delivered comprehensive computer and laptop repair services, network troubleshooting, and custom design solutions.
Promo Products LLC, Special Projects Manager (2005 – 2010)
- Led special projects in coordination with molding companies, focusing on PLC and automation machinery enhancement.
Nortech System Inc, Machine Setup/Repair Technician (2003 – 2005)
- Specialized in industrial wire, cable, and wire harness assembly, contributing to personnel training and process improvement.
BTS Unlimited LLC, Network System Specialist (2002 – 2003)
- Installed and managed hardware, software, and network systems during the company’s expansion as an internet service provider.
Education & Certifications
- Advanced Degree of Field Experience
- Federal Amateur Extra Class License
- CompTIA A+ Certification
- Microsoft MCDST Certification
- Nortech Surface Mount Solder Certified
Additional Information
- Willing to travel up to 75% for on-site service.
- Extensive field service experience with a deep understanding of instrumentation and electrical skills.
- Excellent analytical and problem-solving skills, capable of dealing with complex issues under pressure.
- Proficient in computer skills with a strong understanding of PLC programming and hardware troubleshooting.
Online Presence
- LinkedIn: Visit my LinkedIn Profile about Network Systems, PLC Programming, Troubleshooting, Computer Programming, etc.
- Portfolio: Visit Norm3.com for examples of my work, hobbies, and project history.
- QRZ: Visit my QRZ Amateur Radio Profile if you’re also interested in radios, complex mathematics, or electronics in general.
For the most recent version of this resume, please visit:
https://www.norm3.com/resume/field-engineer/combustible-field-service-technician-resume/